Background

• Project: Document Configuration Management Plan
• Client: An organization within the U.S. Department of Defense
• My Role: Technical Writer
• Objective: Create a plan that allows the organization to produce, maintain, and distribute quality documentation consistently
• Stakeholders Involved: Project Managers, Project Leads, Business Analyst, Communications Specialist, and Web Developers
• Tools Used: Microsoft Word

Process

1. Acknowledge team’s need for content standards and documentation management
2. Engage with stakeholders to determine audience’s need and business goals
3. Create a plan with detailed steps for producing and maintaining quality documentation
4. Distribute plan to team and receive feedback
5. Revise document as changes arise

Click here to see the plan (includes a style guide on page 16).